A Laugh, A Lesson, and a Blessing
by Mildred and Doug Ramsey at positivepresentations.com

People Skill #9

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Hello Friends!!!!

May focus: This month we will review "Creating a team spirit with the will to win", the 9th people skills from our Super Supervisor video series. If you ever played on a team in high school you may recall the wonderful feeling of camaraderie everyone felt and the confidence in each other and the coach.......and how you possessed the strong desire and will to win in every game. This month you will learn the Four Feelings found on successful teams and ten things you can do to create them.

From Super Supervisor 1 video People Skills 101
1. Getting response instead of reaction from subordinates.
2. Meeting the emotional needs of today's workers
3. Building Good Will .........good will=good work
4. Motivating with Respect and Recognition
5. Being a Super Role Model
6. Operating in the Positive Zone
From Super Supervisor 2 video People Skills 102
7 . Looking like a Leader and Acting like a winner
8 . Managing the Superior/Subordinate Factor
9 . Creating a team spirit with the will to win (this month)
10. Winning your People's Minds
11. The Magic in using the light touch
12. Building Unity in the Workplace


A LAUGH "Coaching Mom ".
A LESSON "Creating A Team Spirit"
. "May you have enough!".
We Got Mail ..From You. Fred Starling's SS101 class is a hit
WHAT'S UP and WHAT's NEW Super Deal on Super Supervisor 1&2 combo kit extended through May!.....Mildred Live Public Seminars coming to Tennessee!

A LAUGH : ...."Coaching Mom "

At one point during a game, the coach said to one of
his young players, "Do you understand what co-operation
is? What a team is?"

The little boy nodded in the affirmative.

"Do you understand that what matters is whether we win
together as a team?"

The little boy nodded yes.

"So," the coach continued, "when a strike is called,
or you're out at first, you don't argue or curse or
attack the umpire. Do you understand all that?"

Again the little boy nodded.

"Good," said the coach. "Now go over there and
explain it to your mother."

Coaching in heaven

St Peter and the Devil were having an argument one day about hockey. The Devil proposed a game to be played between a select team from the heavenly host and his own hand-picked boys.
"Very well" said the gatekeeper of Heaven, "but you realize, I hope, that we've got all the good players and the best coaches."

"I know, and that's alright," the Devil answered; "we've got all the referees!!"

LESSON: "Creating A Team Spirit With the Will to Win"

(from SuperSupervisor 2, People Skill 3)

It is the coaches responsibility to create and nurture a team spirit among his or her people. Here are the Four Feelings of winning teams and 10 ways to create them.

Four Feeling of Winning Teams:

1. Each player feels good about himself or herself.

2. They feel good about each other.

3. They feel good about the coach.

4. They feel good about the the company or organization they are playing for.

10 ways to promote the "team spirit"

1. Be approachable and available. Remember, you are a coach and not a cop.

2. Each player is important. Never do or say anything to a player that de-humanizes them in any way. All players are treated with respect and dignity.

3. Be honest. Always be truthful. When the occasion calls for it, be willing to say "I was wrong"

4. Listen and learn. Be open and willing to listen to ideas and suggestions from any player whether they are on the "A" team or not).

5. Be generous. Ready to take more of the blame when you loose and less of the credit when you win

6. Be strong and confident. Never entertain the possibility of failure on one of your projects. Don't let them see doubt on your face.

7. Give everyone a chance to "shine". Generously and publicly give credit to each team member for his or her contribution to the team's success.

8. Promote harmony. Speak well of the company or organization often and in the presence of the team

9. Customer focus. Make sure they know and respect the internal and external customer depending on them.

10. Arouse and feed the competitive instinct. Teach them the game they are in, who the competition is, the current score, whether they are winning or losing and by how much.




Enough happiness to keep you sweet.

Enough trials to keep you strong.

Enough sorrow to keep you human.

Enough hope to keep you happy,

Enough failure to keep you humble.

Enough success to keep you eager.

Enough friends to give you comfort.

Enough wealth to meet your needs.

Enough enthusiasm to look forward.

Enough faith to banish depression.

Enough determination to make each day better
than yesterday.



Love and prayers,

WE GOT MAIL......From You! Fred Starling, one of our certified trainers in North Carolina recently conducted a public SuperSupervisor 1 People Skills 101 4 hour workshop. It went very well as one participant testifies.

I attended Mildred Ramsey's class held in Greensboro, NC on Friday, 4-23. The class was "Super Supervisor: People Skills 101". The instructor, Fred Starling, was extremely enthusiastic and had a captive audience in between the videos. It was one of the best seminar's I've ever attended on people skills. Mildred is genuine, simple, and to the point. It's what we all need to hear and she's right...it starts in the home ! Her class comes from the heart and the heart starts at home. I was especially "thrilled" when Mildred made a personal appearance at the end of the class. She was the same person as on the video....GENUINE ! Her son Doug Ramsey sat in on the first class as you could tell that he was "proud" of his Momma. He was as enthusiastic and pumped as our instructor. If she has more classes in the Greensboro I don't want to miss out. Thanks Mildred for sharing your life-experiences with us working folks. God Bless you all and "Thank You" for the great class! Yes, I started practicing being "positive" when I left the class and it has already paid off in spades.

Congratulations, Fred!

WHATS UP AND WHAT'S NEW. April SPECIAL continues through May. Tremendous savings plus a bonus on Super Supervisor 1 and 2 COMBO Kit:

Since introducing the new programs in January, we have received a tremendous response (30 sets sold) so we are extending this exceptional offer through May.

Super Supervisor 1 AND 2 combo kits contain
1. Enhanced Super Supervisor 1 AND 2 video in VHS and DVD
2. Samples of the Super Supervisor 1 AND 2 Facilitator guide and Workbook

3. MARCH-APRIL SPECIAL includes 5 sets (10 in all) of participant workbooks and Super Supervisor books PLUS A Winner Warts and All Motivation (90 Min) on DVD and VHS FREE ($1280 value).

The new Super Supervisor 1 and 2 training offers:

1. Greater Flexibility. Although the content has not changed, we have segmented the two 90 minute videos into 12 people skill sessions averaging 15 minutes each. The Super Supervisor 1 teaches 6 people skills and The Super Supervisor 2 teaches 6 more people skills. Now the training sessions are shorter, more focused, and more interactive. One client said watching the whole 90 minute video was like drinking water from a fire hose......now we can drink a glass at the time. The programs are also available on DVD with chapters so the segments can easily be taught in any order in high impact 1 hour segments.

2. Facilitator's Guide and Workbooks. Each session is easy and fun to facilitate and features 15 minutes of Mildred's live seminar video followed by Q&A, Group Discussion and a "Just for thought" suggestion to stimulate individual thinking. These workbooks are available in print or on on CD with copy rights in Microsoft Word format so you can customize them to meet your needs.

3. We have a Special upgrade offer for clients who already purchased the videos giving full credit for the earlier purchase. Download this flyer for a details.

  • NEW or coming soon on our WEBSITE.
    • Download and print this NEW flyer (a 600k PDF file) for a detailed description and pricing of our new Super Supervisor People Skills training resources now available on our web site.
    • Mildred Live! public seminar in Cooksville August 26 and Knoxville August 27th. For further information, Email or call Ken Wilcox at (865) 342-3590.
    • Coming Soon. Mildred Ramsey's Employee Satisfaction Survey

We welcome your comments and suggestions. Please send any Super Supervising or training stories or leadership inspiring ideas. You can email us at mildred@positivepresentations.com.

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